Fast Hotel Travel Booking - Reservation Guarantee

Reservation Guarantee

Reservations secured via Precision Reservations are also now backed up with our Reservations Guarantee. If your confirmed reservation at the hotel (for which you have been issued a voucher) is not available or cannot be honored when you arrive to check-in and no other room types that you had booked are available, immediately contact our 24-hour Customer Service Center at the contact number(s) listed on your hotel voucher. Our Customer Service Agents will arrange a room at another convenient and comparable hotel and Precision Reservations will pay for the first night’s stay, equivalent to the actual cost of a 1 night stay based on the original reservation, including any tax and service charges. Also, just provide a receipt and we will also pay for all communication costs to our office.

Cancellation Policy

If you wish to cancel your booking before the cancellation due date specified in the confirmation email, a cancellation fee of US$15 will apply.

Any cancellations received after the cancellation due date specified in the confirmation email (including requests made within this period) are subject to a minimum of a 1 (ONE) night cancellation fee, unless you are notified otherwise in the confirmation email. The additional US$15 cancellation fee will NOT be charged in this case. Failure to arrive at your hotel will be treated as a late cancellation and will incur a minimum cancellation fee of one (1) night, or more, per room, unless otherwise specified in the confirmation email.

Any changes to your reservation must be made through our agents and not directly with the hotel. This applies to change of dates, extension of stay, early check out, delay of arrival or cancellation in full or in part. Any problems or questions on your reservation prior to arrival or during your stay at the hotel should be directed to our Customer Service agents. We must be notified of all cancellations within our normal office hours from 08:00-18:00 (GMT+7).